ad77a Privacy Policy

ad77a ("we", "us", or "platform") operates a secure, mobile-friendly online betting and casino platform for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, process, store, and protect your personal information when you use our website, app, and related services ("Services"). By continuing to use the Services, you agree to the terms of this Policy.

This Policy applies only to individuals aged 21 or older. ad77a does not knowingly collect information from minors. If you believe a minor has registered on our platform, please contact us immediately.

1 What kind of information do we collect

ad77a may collect the following types of information to improve your experience, ensure platform security, and meet legal obligations:

1.1 Personal Identification Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile phone number
• National ID or passport details (for identity verification)
• Residential address

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for deposits and withdrawals)
• Bank account details (for bank transfers)
• Transaction history and amounts

1.3 Usage Information

• IP address and device identity
• Browser type and operating system
• Page visits, clicks, and session duration
• Game play history and betting patterns
• Time and date of platform access

2 Purpose of Data Use

The information we collect about you is used for the purposes described below. A valid legal basis exists for each purpose.

3 Data Storage and Security

ad77a follows industry-standard security practices to keep your information safe. Our data protection measures are described below:

• All data transmissions are secured through SSL/TLS encryption.
• Sensitive information (passwords, payment details) is stored in encrypted form — never in plain text.
• Servers and databases are subject to regular security audits.
• Two-factor authentication (2FA) is available for account access.
• Only authorized staff have access to personal data, and only to the extent necessary.
• Automated monitoring systems are active to detect potential data breaches.
• Equivalent security commitments are obtained from all third-party technology partners.

4 Sharing Data with Third Parties

ad77a does not sell, rent, or provide your personal information to third parties for commercial purposes. However, limited data sharing may occur in specific circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted third-party technology partners for payment processing, identity verification, cybersecurity analysis, and customer support. These partners operate under strict confidentiality agreements and may not use the data independently under any circumstances.

4.2 Legal Obligations

We may be required to disclose information in response to a court order, regulatory authority directive, or applicable legal obligation. In such cases, only the minimum amount required under applicable law is shared.

4.3 Business Restructuring

User information may be transferred in the event of a business merger, acquisition, or restructuring. In such an event, we will notify you in advance and the new entity will be required to maintain the same privacy standards.

5 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the ad77a website and app. Cookies are small text files stored on your device.

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

6 Your Rights

Every user registered with ad77a has the following rights regarding their personal information:

• Right of Access: You have the right to know what information we hold about you. Upon request, we will provide a copy of the information we have collected about you.
• Right to Rectification: If any information we hold about you is incorrect or incomplete, you may request that it be corrected.
• Right to Erasure ("Right to be Forgotten"): In certain circumstances, you may request that your personal information be deleted. However, some information must be retained for a specified period due to legal obligations.
• Right to Restrict Processing: In certain circumstances, you may request that the way your information is used be restricted.
• Right to Data Portability: You may request to receive your information in a structured, machine-readable format.
• Right to Object: You have the right to opt out of marketing communications at any time.
• Right to Withdraw Consent: You may withdraw any consent you have previously given at any time. This will not affect the validity of any processing carried out before the withdrawal.

To exercise these rights, please contact us via 24/7 live chat support or email. We will respond within a reasonable time after receiving your request.

7 Payment Data Security

ad77a ensures the highest level of protection for financial transactions. Our payment data security policy is described below:

• All financial transactions are processed through end-to-end encryption.
• bKash, Nagad, Rocket, and Upay transaction details are processed directly with the respective payment provider.
• ad77a never stores and never asks for your mobile banking PIN or password.
• Fraud detection systems are active on every transaction.
• Suspicious transactions are automatically flagged for review.
• The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳1,000.

8 Data Retention Policy

We retain your information only for as long as it is necessary or legally required. The retention period for different types of information is outlined below:

• Active Account Information: Full information is retained for as long as the account remains active.
• Financial Transaction Records: Retained for a specified period after account closure based on legal and regulatory requirements.
• Identity Verification Documents: Retention for a defined period is mandatory in accordance with AML/KYC regulations.
• Customer Support Communications: Retained for a limited period for future reference and quality assurance.
• Analytics Data: Used in anonymized form for service improvement; not personally identifiable.

If you request account deletion, we will remove your information as soon as possible, however we are required to retain certain information for a specified period due to legal obligations. Once that period ends, that information will also be securely deleted.

9 Children's Privacy

ad77a's services are intended solely for adults aged 21 or older. We do not intentionally collect any personal information from minors.

We use age verification measures during the registration process. If we become aware that information from a minor has been collected inadvertently, we will immediately suspend that account and delete the associated information.

10 Policy Changes

ad77a may update this Privacy Policy from time to time. Changes may be made for the following reasons:

• To stay aligned with new services or features being added.
• To keep up with changes in applicable laws or regulatory requirements.
• To make improvements based on user feedback or suggestions.
• To follow the best practices in the industry.

For important changes, we will post a notice on the platform or inform you via your registered email. Continued use of the service after any changes will be considered as your acceptance of the updated policy.

The "Last Updated" date at the top of this page will always reflect the time of the most recent change. Previous versions of the policy can be requested via live chat or email.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through any of the following channels: